Marissa, thank you so much for your thoughtful response.
I guess my sticking point here is that it can be difficult to systematize the measurement of these outcomes and ensure that we're measuring the right ones, or can at least course-correct in a timely fashion.
Any pointers/resources?
jerwilkins's Blog
Member For: 2 months, 3 weeks
Posts: 2
Pinpointing and Evaluating Results
June 6, 2008 by jerwilkins
I've been curious about something ever since I've heard about ROWE: how do you select and evaluate results?
To me this is a relatively ambiguous concept--especially in information work.
For example, do I evaluate a developer by lines of code written? Quantity of bugs fixed? Some other quality survey in finished code? Is there a strong process for identifying results and devising metrics for them?
How about designers? Information architects?
A possibility I was entertaining (and as a recruitment/interview tactic) was that prospective associates could choose the metrics by which their results would be evaluated.
The reason I think this may prove viable is that it encourages associates to view their contributions within the context of organizational aims. Moreover, as a recruitment tactic, I believe this question would help identify the prospects with the vision necessary to really flourish in a ROWE.
Of course, as time goes on (perhaps bi-anually or quarterly), it would be essential to revisit the usefulness of any given metric.
Thoughts?
To me this is a relatively ambiguous concept--especially in information work.
For example, do I evaluate a developer by lines of code written? Quantity of bugs fixed? Some other quality survey in finished code? Is there a strong process for identifying results and devising metrics for them?
How about designers? Information architects?
A possibility I was entertaining (and as a recruitment/interview tactic) was that prospective associates could choose the metrics by which their results would be evaluated.
The reason I think this may prove viable is that it encourages associates to view their contributions within the context of organizational aims. Moreover, as a recruitment tactic, I believe this question would help identify the prospects with the vision necessary to really flourish in a ROWE.
Of course, as time goes on (perhaps bi-anually or quarterly), it would be essential to revisit the usefulness of any given metric.
Thoughts?
